Trinity Elegance Shipping Policy
At Trinity Elegance, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.
1. Processing Time
- All orders are processed within 1-3 business days (excluding weekends and public holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
2. Shipping Rates & Delivery Estimates
- Shipping rates are calculated at checkout based on your location and the weight of your order.
- Estimated delivery times:
- Local (within [insert country]): 3-7 business days
- Please note that delays may occur due to unforeseen circumstances such as customs processing or weather conditions.
3. Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.
4. Shipping Destinations
We currently ship to South Africa . Kindly contact us at sales@trinityelegance.co.za for any assistance.
5. Customs, Duties, and Taxes
- Trinity Elegance is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other related costs).
6. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders delivered to the wrong address due to incorrect information provided by the customer.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately atsales@trinityelegance.co.za
- We will work with the shipping carrier to resolve the issue as quickly as possible.
8. Contact Us
For any questions or concerns about our shipping policy, feel free to reach out to our support team at sales@trinityelegance.co.za or via our website.
