Refund Policy

Refund Policy

Trinity Elegance Boutique

Thank you for shopping with Trinity Elegance. We value your satisfaction and strive to provide quality products and exceptional service. Please review our refund policy carefully to understand your rights and obligations.

Returns You may return eligible items within 14 calendar days of receiving your order. Items must be unused, undamaged, in their original packaging, and in the same condition as received.

Non-Returnable Items:

  • Customized or personalized items
  • Gift cards
  • Clearance or sale items (unless defective)

Refund Process: To initiate a refund, please contact our customer service team at [Your Contact Information] with your order number and reason for return. We will guide you through the return process.

Once we receive your returned item, it will be inspected, and you will be notified of the approval or rejection of your refund.

Approved Refunds: If approved, your refund will be processed to your original method of payment within 7-10 business days.

Shipping Costs: Shipping costs are non-refundable unless the return is due to a defective or incorrect item shipped by us.

Damaged or Incorrect Items: Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, notify us within 48 hours, and we will arrange a replacement or refund.

Exchanges: Exchanges are subject to product availability. Contact customer service to confirm stock and initiate the exchange process.

Contact Us: For any inquiries regarding your refund, please reach us at:

Thank you for choosing Trinity Elegance. We appreciate your business!